Chop Farms RTS / Lizz Studio
Request account deletion
Last updated:
Use this page to request deletion of your Chop Farms RTS account and associated data from Lizz Studio. You can contact us even if you have uninstalled the game. No sign-in or installed app is required to send a request.
Send your request
Email an account deletion request
Or email home@lizz.dev with the subject Chop Farms RTS account deletion request. If you do not have an email app configured, copy the address into your usual email service.
Current implementation status
Account deletion request/fulfillment in the game backend is not implemented yet. This page provides a direct email request channel to the developer. It does not automatically delete records, and sending an email is not confirmation that deletion has been completed. We must verify ownership and coordinate account and associated-data handling with the account owner and relevant service providers. We will explain the status and any limitations in our reply; no fixed completion time is promised here.
What to include
- Your sign-in provider and platform, such as Steam on PC or Google where available.
- Your UGS Player ID and provider account identifier, if you know them.
- Your last display name, if useful, and an email address where we can reply.
- If you have separate game accounts through different providers, identify each account you want included. Similar display names or email addresses do not establish that accounts are linked.
If you do not know an identifier, send the request with what you do know. You do not have to reinstall the game to ask for help identifying your account. A display name alone may not uniquely identify it.
Never include passwords, access or session tokens, recovery codes, Steam sign-in tickets, payment details or identity documents in the initial email. We may follow up with proportionate steps to verify control of the account before deleting or disclosing data. We will not ask you to email your password or authentication tokens.
Account and associated-data scope
The request concerns the game’s Unity Authentication account and linked provider identity, and its associated Unity Cloud Save Public profile (display name, picture and frame selections, revision and schema). Deleting the Authentication account alone does not delete Cloud Save data. Fulfillment needs to address both services and any other account-linked records that apply, rather than treating sign-out as deletion.
Account-linked service records and support correspondence must be assessed as part of the request. Photon messages already delivered to other players, recipient copies, infrastructure logs and backups have different handling constraints. We cannot remotely erase files on your devices or copies independently held by other players. Removing a game account does not close your Steam, Google or other provider account.
Retention and exceptions
No fixed provider log or backup retention period has been verified. If some data must be retained to meet a legal obligation, address fraud or security, or resolve a dispute, we will explain the relevant category and reason when handling your request, subject to legal restrictions. This is not a promise that all data will disappear immediately or that every request requires retention. See the privacy policy’s retention section.
Offline guest mode does not create an online account. Device settings, caches and local files can be managed using the game or operating system’s available storage controls; cloud records require separate handling. For questions, use support.